Privacy Policy

We appreciate the trust you place in Dapperfrog.com, and we are committed to respecting your privacy and the security of your personal information. Our privacy policy (dated June 1, 2008) describes the information we collect and how we use it.

We always welcome your questions and feedback. For privacy-related issues, please contact us at:

The Dapper Frog
(Headquarters & Administration)
34930 Brooten Road - PO Box 550
Pacific City, OR 97135 (Directions)
Tel: 503-965-6502
E-mail: dapperfrog@dapperfrog.com


Contents
Information We Collect
Using Information We Collect
Information We Share With Others and Your Privacy Rights
Your Choices
Cookies and Pixel Tags
How We Use E-mail
Links to Other Sites
Updating or Reviewing Your Information
Security


Information We Collect
We may collect information (including name, address, telephone number, e-mail
address and, when necessary, credit card information and date of birth) when you:

• Place an order from our website
• Make a purchase at one of our retail stores
• Return an item or make an exchange
• Inquire about our services
• Receive a gift package
• Create an account at dapperfrog.com
• Subscribe to our e-mail newsletter
• Enter a contest or sweepstakes
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event

We maintain the data that you provide us, along with a record of your purchases, in a secure database. However, your credit card number is never saved. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources whose policies meet the Direct Marketing Association's privacy standards.

We also gather information about how visitors navigate through our website by using clickstream data gathered with "cookies" and/or other online tools such as "pixel tags." See Cookies and Pixel Tags for further information.

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Using Information We Collect
At dapperfrog.com, we always want to provide you with the best possible shopping experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you promotional offers we believe will be of interest to you
• Send you the Dapper Frog e-mail newsletter or other e-mail
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer service

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Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including credit card processing, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than the Dapper Frog.

We do not share e-mail addresses with third party companies promoting their products and services.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

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Your Choices
We offer choices about the types of information you receive from us. If you prefer not to receive other communications from the Dapper Frog, or if you prefer to receive them less frequently, please contact us at the address shown below. If you no longer wish to receive our e-mail newsletter, you may also contact us at the address below or unsubscribe using the link provided in each edition of the e-mail.

Contact us at:

The Dapper Frog
(Headquarters & Administration)
34930 Brooten Road - PO Box 550
Pacific City, OR 97135 (Directions)
Tel: 503-965-6502
E-mail: dapperfrog@dapperfrog.com

Please be sure to provide us your exact name and address so that we can be sure to identify you correctly.

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Cookies and Pixel Tags
A cookie is a small data file that is stored by your web browser on your computer. Cookies enable you to place an order on our website. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.

For example, we use cookies to:

• Remember what items are in your Shopping Bag
• Recognize you when you return to our Web site
• Enable you to use Express Checkout, if you have created an account at dapperfrog.com
• Study how our customers navigate through our Web site and which products they request in site searches

If you set your browser to refuse cookies, please call us at 866-522-3764 to place your order.

We also use pixel tags – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an e-mail message from us.

We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone other than the Dapper Frog.

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How We Use E-mail
When you provide us your e-mail address, we may send you e-mails necessary to process your order, respond to a request, provide customer service, or promote products or services. For example, after you place an order at dapperfrog.com, you will receive an e-mail confirmation and, in most cases, an e-mail with package tracking information. Recipients of our E-mail Gift Cards will receive an e-mail notifying them of the gift and instructing them how to redeem it.

It is our intent to send promotional e-mails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each edition of the newsletter and within the "Your Choices" section of the Privacy Policy on the Dapper Frog website.

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Links to Other Sites
Occasionally we provide links on our Web site to other sites we think you will enjoy. These sites operate independently of Dapper Frog and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

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Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and e-mail address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.

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Security
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request a catalog or create an account on our website, your transactional information is transmitted in a safe, encrypted format. See About Security for details.

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Privacy of Children on Our Website
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

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Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site. We encourage you to review our privacy policy periodically.

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Questions or Comments?
For questions, comments or assistance, we invite you contact us.

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